The majority of common household appliances are eligible for our repair coverage. To confirm the eligibility of specific appliances, you can refer to our list of covered items or reach out to our customer service representatives for assistance.

Our repair coverage extends to both minor and major repairs caused by mechanical or electrical failures. This includes, but is not limited to, component replacements, addressing electrical faults, and resolving general malfunctions.

While our repair coverage is comprehensive, it's important to note certain exclusions. These may include pre-existing conditions, cosmetic damages, damages resulting from neglect or misuse, and repairs due to natural disasters. For a detailed list of exclusions, please refer to your policy documents.

Initiating a repair is easy – just get in touch with our customer service team through phone or email. Our representatives will assist you through the process, which includes scheduling a repair technician to assess and resolve the issue with your appliance.

Generally, there is no limit to the number of repairs you can request as long as they are related to covered mechanical or electrical failures. However, it's advisable to review your policy documents for specific details, as certain policies may have limitations.

We prioritize prompt service for our customers. Generally, a repair technician will be scheduled to visit your home within a few business days of your repair request. The exact timing depends on technician availability and the urgency of the issue.

Generally, our repair cover encompasses all costs related to covered repairs, covering parts, labor, and technician visits. However, exceptions may apply for specialized services or non-covered repairs. For details on potential additional fees, please reach out to our customer service team.

Depending on your policy terms, it may be possible to transfer your repair cover to the new homeowner. For details on the transfer process and any applicable fees, please get in touch with our customer service team.

To initiate the cancellation process, please reach out to our customer service team. It's important to note that cancellation terms and any applicable fees may vary based on the specifics of your policy.